FAQ
Got questions? We’ve got answers. Here’s everything you need to know about traveling with Sing Sims’ eSIMs.
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What’s an eSIM, anyway?
An eSIM is a digital SIM card built into your phone—no plastic card required! It lets you switch plans or carriers instantly via a QR code or app. With Sing Sims, you get fast 5G access without the hassle of physical SIMs.
Will Sing Sims work with my device?
If your phone supports eSIM (most newer iPhones, Androids, and tablets do), you’re good to go! Check your device settings or our compatibility list (#) to confirm. Still unsure? Hit up our Support team.
How do I set up my Sing Sims eSIM?
Easy! After buying your plan, you’ll get a QR code. Scan it in your phone’s settings (under “Cellular” or “Mobile Data”), activate, and boom—you’re online. Step-by-step guides are in your confirmation email.
Why choose Sing Sims over traditional SIMs?
No hunting for SIM kiosks or paying crazy roaming fees. Our prepaid eSIMs are affordable, delivered instantly, and powered by 5G networks. Plus, bundles like Euro Roamer cover multiple countries with one plan!
Do I need a VPN with Sing Sims?
Not usually! In places like China, our eSIMs give you unrestricted access to Google, Instagram, and more—no VPN needed. Check your plan details for specifics.
How long do plans last?
Depends on the plan—some are good for 7 days, others 30, and some are data-only with no expiration until you use it up. Pick what fits your trip when you search!
Can I keep my home number active?
Yep! Use your eSIM for data and keep your regular SIM for calls/texts. Dual-SIM phones make it a breeze—just toggle in settings.
What if I run out of data?
No sweat. Log in, grab a top-up or new plan, and scan the QR code. You’re back online in minutes.
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Still got questions?
Our Support crew is here 24/7. Drop us a line via Contact Us, and we’ll sort you out!